Shipping, Refund and Returns Policy

Thank you for shopping at Thunikada. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 2 days, depending on your card issuer’s policies.

3. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@thunikada.com.

4. Sale Items

Only regular priced items may be refunded. Sale items are non-refundable.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@thunikada.com and send your item to: No 8 Sarala Nagar, Pattunool Chatram, Sriperumbudur 602105, India.

6. Shipping

Once order is placed shipping label will be created with 1day and order will be shipped in same day. Based on Shipping zone order will be delivered in 3-7 days 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over Rs. 5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

7. Contact Us

If you have any questions on how to return your item to us, contact us at:

• Email: support@thunikada.com
• Phone: +91 76049 38842
• Address: No 8 Sarala Nagar, Pattunool Chatram, Sriperumbudur 602105, India